Privacy Policy
Effective September 2026
This policy explains what information Recast handles. In this policy, "Recast," "we," and "us" refer to the operator of Recast.
1. Notes and client information: stays on your device
Everything you enter in the Recast app, including client initials or codes, dates, session data, goals, notes, your signature, and your saved options, is processed and stored only in your browser on your device (using your browser's local and session storage). It is not sent to us or to any server we control, and we have no way to access, recover, or delete it for you.
- Your in-progress note is kept only in the current browser tab and clears when the tab closes.
- Saved clients, templates, and settings stay on your device until you delete them in the app, clear your browser data, or reset the app.
- Copying a note or saving a PDF is done on your device; where that copy goes afterward is up to you.
We are not a covered entity or business associate under HIPAA for the notes you write, because we never receive them. You remain responsible for handling client information according to HIPAA, FERPA, and your workplace's policies.
2. Information we do receive
- Purchases. When you buy Recast, our reseller and merchant of record collects your name, email, billing details, and payment information to process the sale, deliver your purchase, and handle tax and fraud prevention. We receive your name, email, what you bought, and order details. We never receive your full card number.
- Emails you send us. If you contact us, we receive your email address and whatever you include. Please don't send us client information.
- Website hosting. Our website host, Cloudflare, automatically processes technical information such as IP address, browser type, and pages requested in order to deliver and protect the site.
- Fonts. Our pages load fonts from Google Fonts, which means your browser requests them from Google, and Google receives your IP address and browser information. No note content is included in these requests.
We don't use advertising trackers, sell personal information, or share it for targeted advertising. We don't set cookies for tracking. If we add privacy-friendly analytics in the future, we'll update this policy first.
3. How we use information
We use the information we receive to process and deliver your purchase, provide support, send important product or policy updates, prevent fraud, and meet legal and tax obligations. If you choose to join a mailing list, we'll use your email for that too, and you can unsubscribe anytime.
4. How long we keep it
We keep purchase records as long as needed for your license and for tax and legal requirements, and support emails only as long as they're useful for helping you.
5. Your choices and rights
You can delete everything Recast stores on your device at any time from the app (Caseload → delete, or reset from Privacy settings) or by clearing your browser data. For purchase or email information we hold, you can ask us to access, correct, or delete it by emailing us, subject to records we must keep by law. Depending on where you live, you may have additional rights, and we'll honor them.
6. Children
Recast is intended for professionals and is not directed to children. We don't knowingly collect personal information from children. Client information you enter about pediatric clients stays on your device as described above.
7. Security
Our website is served over encrypted HTTPS. Because your notes live on your device, their security also depends on your device: use a device passcode, keep your software updated, and consider Recast's optional PIN lock and auto-clear.
8. Changes
If we change this policy, we'll update the date above, and for significant changes we'll give notice on this site.
9. Contact
Questions or requests? Email support@recastslp.com.